Explore lines outage

Dear customers,

We are currently experiencing issues with Explore lines. The issue is currently under investigation by our NOC team. Further updates will be released as soon as possible.

Description: 
Start: 11:15 AM 28/04/2015
End:
Duration:
Impacted services: All fiber lines.

Updates
14:21 - Proximus has sent an Engineer to replace a card, no further updates yet.
15:45 - A problem on one end of the fiber has been fixed, an secondary issue on the other end of the fiber has also been detected, a Proximus tech has been dispatched to locate and fix this problem. An ETR of 4 hours has been given.
16:59 - All lines have been brought back online, Proximus does not expect anymore downtime during the remainder of the repairs.

We apologize for the inconvenience

The edpnet team

^{*All times are listed in CET, Central European Time}

Fibercut between Liège and Charleroi

Dear customers,

Our fiber connection between Liège and Charleroi has been cut. All traffic has been rerouted.
We are currently investigating the latency issues.

Description: Fibercut between Liège and Charleroi
Start: 2014-04-21 10:00 AM^*
End: ETR unknown.
Duration: N/A
Impacted services: Latency on internet services in the affected zones.
Impacted zones: 019, 04, 061, 063, 080, 081, 082, 083, 084, 085, 087

Updates
13:07: The latency has been resolved. Fibercut has not been resolved yet.

We apologize for the inconvenience

The edpnet team

^{*All times are listed in CET, Central European Time}