28 February 2012

Currently there is a major outage due to 2 simultaneous fiber cuts.
Internet is not working properly.
Edpnet is trying to solve this as fast as possible.

Update (13:30): 1 fiber cut has been solved, the second one is still ongoing.
Update (00:00): The second fiber cut has been solved.

Edpnet apologizes for any inconveniences.

16 February 2012

There is an urgent maintenance planned on our storage server.

E-mail- and voicemail messages will be temporarily unavailable.

Maintenance window: 02:00 - 02:15

Edpnet apologizes for any inconveniences.

11 February 2012

There is an urgent maintenance planned on 41GRE.

Customers in the zones 010, 019, 041, 061, 063, 080, 081, 082, 083, 084, 085, 086 and 087 can experience interruptions on internet connectivity.

Maintenance window: 06:00 - 08:00

Edpnet apologizes for any inconveniences.

14 February 2012

There is a maintenance planned in LCL Antwerp.

- Datacenter customers will be offline during the maintenance.

- xDSL customers in the zones 03, 011, 012, 013, 014, 015, 016 and 089 will be offline during the maintenance.

- xDSL customers in all other zones will experience a high latency on their internet connection, but will not go offline.

Maintenance window: 01:00 - 07:00

Edpnet apologizes for any inconveniences.

3 February 2012

There is currently an issue with edpnet telephony.
Customers in the zone 014 cannot receive any calls.
We are trying to resolve this issue as fast as possible.

Update: The issue has been solved.

Edpnet apologizes for any inconveniences.

Phishing report

Some customers have received the phishing e-mail below.
We would like to inform you that this message can be disregarded and is not coming from edpnet.


-------- Original Message -------- 
Subject: Alert
Date: Tue, 31 Jan 2012 04:19:05 -0800
From: Edpnet Webmail <acc.services@edpnet.be>


To: undisclosed-recipients:;


uw e-mail profiel behoeften naar worden bijgewerkt 
klikken hier naar updaten uw e-mail rekening. 
dank u. 
Edpnet Webmail