28 June 2012

There is a maintenance planned on my edpnet and the configurator to improve the speed and stability. Both applications will be inaccessible.  You will not be able to order online on our website.

Maintenance window: 07:00 - 08:00
Maximum downtime: ~30 minutes

Update: The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.

27 June 2012

Currently there is an outage in East- and West-Flanders since 13h25.
Internet and telephony is not working.
Edpnet is trying to solve this as fast as possible.

Update (14:45): The defect hardware in PoP Gent has been replaced. Everything is back online.

Edpnet apologizes for any inconveniences.

24 June 2012

Between 15:40 and 18:30 there was a network issue causing speed issues for certain Belgian websites.

The issue has been resolved.

Edpnet apologizes for any inconveniences.

22 June 2012

A power outage occured at the main edpnet office impacting all services.

Status updates:
11:25 Start of the power outage.
11:35 Main edpnet router offline causing internet services to stop working.
11:45 Main edpnet router back online causing internet services to start working again / main edpnet office still offline.
14:00 There is currently an issue with edpnet telephony. Edpnet is trying to solve this as fast as possible.
15:00 Edpnet telephony works again as are our other services. We will closely follow-up now.
20:00 All services are up and running with no further issues since 15:00.

Edpnet apologizes for any inconveniences.

11 June 2012

There is a network maintenance planned with impact on the following lines/customers:

- EFM
- Leased lines
- Colocation in InterXion Zaventem
- BGP customers in InterXion Zaventem

All other customers (xDSL, VoIP, etc.) are not impacted.

Maintenance window: 04:00 - 06:00
Downtime: maximum 30 minutes

Update (15:30): This morning, an IOS upgrade took place on our central Cisco router as was recommended by Cisco (due to missing functionalities). The upgrade went fine, but after some time it crashed one of the motherboards. This afternoon another motherboard crashed, but after a restart everything seemed fine again.

To avoid further issues, we have rolled back the IOS and are awaiting feedback from them. Everything should be fine again and we apologize for the problems it might have caused.

Edpnet apologizes for any inconveniences.