16 May 2014 - Solved (Interruption DSL Brussels)

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We had an outage in the Brussels Area. As a consequence all Internet & Telephony users in the big region of Brussels were disconnected.

A short circuit caused a power failure in the whole rack.

If you have no Internet after the outage we advise you to restart your modem first.

We apologize for the inconvenience.



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28 comments:

  1. tomFri May 16, 11:26:00 AM GMT+2

    ETA?

    ReplyDelete
  2. edpnetFri May 16, 11:29:00 AM GMT+2

    As soon as ETA is known, we will communicate this. Waiting on feedback of our NOC team.

    ReplyDelete
  3. AnonymousFri May 16, 11:31:00 AM GMT+2

    We have a few customers who are effected. It seems that BGC clients still have an internet connection. (according to info from my clients).

    ReplyDelete
  4. Andrew HillmanFri May 16, 11:35:00 AM GMT+2

    I hope that edpnet will reimburse the cost of internet and telephone for the day. It would seem the correct commercial gesture in such a case.

    ReplyDelete
  5. UnknownFri May 16, 11:40:00 AM GMT+2

    Large Brussels area seems to be affected (Waterloo, Uccle, etc). No problem reported in Nivelles.
    Would be nice to know ETA.

    ReplyDelete
  6. edpnetFri May 16, 11:53:00 AM GMT+2

    Technicians are on location in Brussels. We will contact them to ask for update and possible eta. Sorry for the delay...

    ReplyDelete
  7. IT Partner bvbaFri May 16, 11:56:00 AM GMT+2

    Voor de zoveelste keer problemen met EDPNET.
    Wat is het probleem en wanneer zal dit opgelost zijn ????

    ReplyDelete
  8. AnonymousFri May 16, 11:56:00 AM GMT+2

    status please

    ReplyDelete
  9. UnknownFri May 16, 12:16:00 PM GMT+2

    Eta zou fijn zijn, 2 hele teams die niks zitten te doen nu... anders ga k mensen naar huis sturen...

    ReplyDelete
    Replies
    1. edpnetFri May 16, 12:21:00 PM GMT+2

      Hope to have all details very soon ... sorry for delay ...

      Delete
  10. AnonymousFri May 16, 12:16:00 PM GMT+2

    Genval... aussi.

    ReplyDelete
  11. AnonymousFri May 16, 12:19:00 PM GMT+2

    En Sint Pieters Leeuw

    ReplyDelete
  12. AnonymousFri May 16, 12:26:00 PM GMT+2

    Je suppose que vous allez telecharger mon billet d'avion, l'imprimer et me l'apporter avant 15.00 ?

    ReplyDelete
    Replies
    1. AnonymousFri May 16, 12:33:00 PM GMT+2

      Si tu sais poster un com... tu devrais pouvoir télécharger ton billet non? ^ ^

      Delete
    2. UnknownFri May 16, 12:36:00 PM GMT+2

      :)

      Delete
    3. AnonymousFri May 16, 12:42:00 PM GMT+2

      +1 :-)
      The problem is not small network traffic (like downloading a pdf) but rather live video sessions and voice over ip. At the moment i am tethered to my 3g phone, but really slow connection :-)

      Delete
  13. AnonymousFri May 16, 12:38:00 PM GMT+2

    HI, i am working with the internet connection, and i can't get back to my customers until it will be up. Any ETA please?
    At least could you detail what failure and on which equipment is it?
    Thanks.

    ReplyDelete
  14. UnknownFri May 16, 12:39:00 PM GMT+2

    Tout Bruxelles on dirait. Espérons une solution rapide... Nous avons tous du boulot à finir avant le weekend :-(

    ReplyDelete
  15. AnonymousFri May 16, 12:46:00 PM GMT+2

    I just got my internet connection back! YAY!
    Thanks!
    Would be nice to knwo the root cause, now

    ReplyDelete
  16. UnknownFri May 16, 12:46:00 PM GMT+2

    ça fonctionne depuis quelques minutes!!!
    It works again now.

    ReplyDelete
  17. AnonymousFri May 16, 12:46:00 PM GMT+2

    back up in Sint Pieters Leeuw !

    ReplyDelete
  18. edpnetFri May 16, 12:47:00 PM GMT+2

    Sorry for radio silence, guys, but we focused on solving the problem. Seems to be a short circuit in our rack in BGC colo. Connections should be coming back online.

    ReplyDelete
  19. edpnetFri May 16, 12:47:00 PM GMT+2

    We will be updating the blog in just a few minutes.

    ReplyDelete
  20. AnonymousFri May 16, 12:48:00 PM GMT+2

    Center of Brussels is back online

    ReplyDelete
  21. AnonymousFri May 16, 12:48:00 PM GMT+2

    Genval ok. Merci.

    ReplyDelete
  22. AnonymousFri May 16, 12:53:00 PM GMT+2

    Ouf ... à 3 secondes près, je mourrais ^ ^
    Merci!

    ReplyDelete
  23. UnknownSat May 17, 12:57:00 PM GMT+2

    Is it just me or is there an issue today also?

    ReplyDelete

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