17 October 2012

There is a network maintenance planned on different routers.
All customers will stay online but a higher latency is possible.

Maintenance window: 02:00 - 03:00

Edpnet apologizes for any inconveniences.

04 October 2012 - Unreachable from Proximus

We are currently unreachable from Proximus.

Proximus is trying to solve this as fast as possible.

Update (05/10/2012): The issue was solved by Proximus.

Edpnet apologizes for any inconveniences.

4 October 2012

There is currently an outage in East- and West-Flanders.
Internet and telephony is not working.
Edpnet is trying to solve this as fast as possible.

Update (11:30): There is a fiber cut in the area of Gent, splicers are already on it.
Update (15:10): The fiber cut seems more complicated as first expected due to underground drilling on the location itself.  Locating the fiber cut wasn't easy and splicers now need to dig on a difficult spot.
Meanwhile we are searching for a temporary solution for our customers, while the splicers are solving the fiber cut.  We hope to have a temporary solution by 18h00.
Update (16:55): The connection has been restored. All customers should get online again.

Edpnet apologizes for any inconveniences.

26 September 2012

There are currently problems sending e-mails via our relay due to spam listing.

Edpnet is trying to solve this as fast as possible.

Update (15:30): Sending e-mails via relay.edpnet.be or relay.edpnet.nl is working again.

Edpnet apologizes for any inconveniences. 

Telephony outage 20/09

We are facing a major telephony outage
 
We're working really hard to get this solved ASAP.

More updates soon.
 
Update (20/09/2012): The problem has been resolved.


Edpnet apologizes for any inconveniences.