16 May 2014 - Solved (Interruption DSL Brussels)

We had an outage in the Brussels Area. As a consequence all Internet & Telephony users in the big region of Brussels were disconnected.

A short circuit caused a power failure in the whole rack.

If you have no Internet after the outage we advise you to restart your modem first.

We apologize for the inconvenience.



28 comments:

  1. As soon as ETA is known, we will communicate this. Waiting on feedback of our NOC team.

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  2. We have a few customers who are effected. It seems that BGC clients still have an internet connection. (according to info from my clients).

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  3. I hope that edpnet will reimburse the cost of internet and telephone for the day. It would seem the correct commercial gesture in such a case.

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  4. Large Brussels area seems to be affected (Waterloo, Uccle, etc). No problem reported in Nivelles.
    Would be nice to know ETA.

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  5. Technicians are on location in Brussels. We will contact them to ask for update and possible eta. Sorry for the delay...

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  6. Voor de zoveelste keer problemen met EDPNET.
    Wat is het probleem en wanneer zal dit opgelost zijn ????

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  7. Eta zou fijn zijn, 2 hele teams die niks zitten te doen nu... anders ga k mensen naar huis sturen...

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    1. Hope to have all details very soon ... sorry for delay ...

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  8. En Sint Pieters Leeuw

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  9. Je suppose que vous allez telecharger mon billet d'avion, l'imprimer et me l'apporter avant 15.00 ?

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    1. Si tu sais poster un com... tu devrais pouvoir télécharger ton billet non? ^ ^

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    2. +1 :-)
      The problem is not small network traffic (like downloading a pdf) but rather live video sessions and voice over ip. At the moment i am tethered to my 3g phone, but really slow connection :-)

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  10. HI, i am working with the internet connection, and i can't get back to my customers until it will be up. Any ETA please?
    At least could you detail what failure and on which equipment is it?
    Thanks.

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  11. Tout Bruxelles on dirait. Espérons une solution rapide... Nous avons tous du boulot à finir avant le weekend :-(

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  12. I just got my internet connection back! YAY!
    Thanks!
    Would be nice to knwo the root cause, now

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  13. ça fonctionne depuis quelques minutes!!!
    It works again now.

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  14. back up in Sint Pieters Leeuw !

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  15. Sorry for radio silence, guys, but we focused on solving the problem. Seems to be a short circuit in our rack in BGC colo. Connections should be coming back online.

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  16. We will be updating the blog in just a few minutes.

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  17. Center of Brussels is back online

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  18. Ouf ... à 3 secondes près, je mourrais ^ ^
    Merci!

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  19. Is it just me or is there an issue today also?

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