11 September 2014 - Unreachable by phone

Dear customers,

UPDATE 11/09/2014 - 20h: Our telephony problem is solved.

We are currently not reachable by phone, we are working on a solution. There is no impact for our customers internet or telephony connections.

Start: 11/09/2014 08:40
End: 11/09/2014 20:00
Impacted services: There was no impact for our customers' internet and telephony connections.

We apologize for the inconveniences.

The edpnet team


  1. I was on hold for 60 minuten (20 minutes as "first in line") waiting for a ticket from 09/09 to be solved ... Please use a cellular phone to contact us urgently (ticket 982219)

  2. We are sorry for this, we saw you in our queues but were unable to reach you. We will call asap.

  3. Juist nieuwe verbinding aangegaan en even werkt het nu niet meer. En dan juist nu niet telefonisch bereikbaar AAAARRRGGGHHH geen goed begin

  4. No internet connection for the moment. Related?