There was a small interruption towards the our east- and west-flanders DSL customers, we are investigating this issue.
According to our network team, this issue should now be resolved.
We apologize for the inconvenience.
Known issues & scheduled maintenances for Belgium
8 September
There was a small interruption towards the our east- and west-flanders DSL customers, we are investigating this issue.
According to our network team, this issue should now be resolved.
We apologize for the inconvenience.
6 September 2013
Er zijn deze ochtend problemen geweest in verband met inkomende gesprekken voor onze EDPnet Telephony klanten. Deze gesprekken werden rechtstreeks naar de voicemail doorgestuurd. Uitgaande gesprekken bleven werkzaam.
Volgens ons netwerkteam werd het probleem opgelost.
Onze excuses voor het ongemak.
There have been issues this morning in regards to receiving calls via EDPnet Telephony. Incoming calls were directly forwarded to voicemail. Outgoing calls were still working.
According to our network team, this issue should now be resolved.
We appologize for the inconvenience.
Volgens ons netwerkteam werd het probleem opgelost.
Onze excuses voor het ongemak.
There have been issues this morning in regards to receiving calls via EDPnet Telephony. Incoming calls were directly forwarded to voicemail. Outgoing calls were still working.
According to our network team, this issue should now be resolved.
We appologize for the inconvenience.
19 June 2013
There is currently an outage on the authentication service of edpnet. It is impacting all of the internet connections. If you are offline your modem can't establish an internet connection anymore. Our engineers are working on a solution. We expect the issue to be solved during the evening.
We want to ask you to restart your modem from time to time. Your internet connection will re-establish itself automaticly or after a reboot as soon as the problem is solved.
Update 19/06/2013 18:15:
The problem is now solved.
Our apologies for the inconvenience.
We want to ask you to restart your modem from time to time. Your internet connection will re-establish itself automaticly or after a reboot as soon as the problem is solved.
Update 19/06/2013 18:15:
The problem is now solved.
Our apologies for the inconvenience.
Toegang tot bepaalde sites
Beste klant,
Momenteel is toegang tot bepaalde sites moeilijk tot niet mogelijk. Edpnet is zich hiervan bewust en we zijn traffiek aan het herrouteren. We trachten dit binnen het komende uur opgelost te krijgen.
Onze excuus voor het ongemak.
Some sites have bad reachability or not reachable at the moment.This is known problem at EDPnet , we are trying to reroute traffic. We suspect it will be done within a hour.
Our apologies for any inconvenience
Update:
Problem solved.
Some sites have bad reachability or not reachable at the moment.This is known problem at EDPnet , we are trying to reroute traffic. We suspect it will be done within a hour.
Our apologies for any inconvenience
Update:
Problem solved.
29 April 2013
There is currently an outage in East- and West-Flanders impacting internet and telephony services.
Edpnet is trying to solve this as fast as possible.
Update 29/04/2013 10:21: There's an outage in our supplier's network. We'll let you know as soon as any ETR is available. Sorry for the inconveniences.
Update 29/04/2013 11:15: The fault is detected, splicers are already working on it. The connection should be restored in a few hours. We'll keep you informed of any new information.
Update 29/04/2013 12:33: We've just received a confirmed ETR. The issue should be solved by 14h00.
Update 29/04/2013 13:13: It has been found out that the issue is more complicated than expected, there's a large section of fiber to be replaced. Splicers are currently working on it. We expect it to be solved within 2 hours. Thanks a lot for your patience and understanding.
Update 29/04/2013 15:56: First of all, we're sorry for the delay in the update. The splicing has been just finished, all customers should get online again. The end of the works is not confirmed yet though, we'll keep you informed.
Update 29/04/2013 16:29: Our supplier confirmed that all the affected fibers were replaced. All services are up and running with no further issues since 15h55.
We apologize for the inconveniences it caused and thank you for your patience.
Edpnet apologizes for any inconveniences caused.
Edpnet is trying to solve this as fast as possible.
Update 29/04/2013 10:21: There's an outage in our supplier's network. We'll let you know as soon as any ETR is available. Sorry for the inconveniences.
Update 29/04/2013 11:15: The fault is detected, splicers are already working on it. The connection should be restored in a few hours. We'll keep you informed of any new information.
Update 29/04/2013 12:33: We've just received a confirmed ETR. The issue should be solved by 14h00.
Update 29/04/2013 13:13: It has been found out that the issue is more complicated than expected, there's a large section of fiber to be replaced. Splicers are currently working on it. We expect it to be solved within 2 hours. Thanks a lot for your patience and understanding.
Update 29/04/2013 15:56: First of all, we're sorry for the delay in the update. The splicing has been just finished, all customers should get online again. The end of the works is not confirmed yet though, we'll keep you informed.
Update 29/04/2013 16:29: Our supplier confirmed that all the affected fibers were replaced. All services are up and running with no further issues since 15h55.
We apologize for the inconveniences it caused and thank you for your patience.
Edpnet apologizes for any inconveniences caused.
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